“Someone was there in 30 mins like they said. He had my door opened in 2 min. He was amiable and helpful. This company has customer service down to a science!”
“They were there within 10 or 15 minutes and had it unlocked within about five minutes. They were professional, quick, efficient, and affordable. Thanks to the tech they sent out he did a great job and I really appreciate their services. Good job and thank you! I would recommend them to anyone!”
“Ron G. was both friendly and knowledgeable! He instantly knew that my lock on my apartment couldn’t be picked and managed to get be back inside via a window in about 5 minutes! The only downside was learning that my apartment complex fails at management once again! I wish pop-a-lock was managing my building instead!”
“The representative I spoke to to set up my meeting was extremely kind and helpful and had answers to any question I had. My tech was also extremely kind and efficient the whole process literally took maybe 2 minutes tops.”
“The service person was very professional yet quite friendly also. Our locks were changed out quickly and efficiently. We highly recommend!”
“Great and quick turnaround. Called on a Sunday after locking my keys up shopping, they said 30 minutes and the gentleman arrived right on the nose. Quick open, easy work of it and on with the day!”
“Just needed my vehicle unlocked. The lady on the phone was polite and quoted 30min arrival time. About 30min later Pop-A-Lock arrived. Very polite gentleman was able to get into my vehicle within minutes. The only thing that would have made this a better experience is if I had not locked the keys in it in the first place.”
“The man who came was very pleasant and got me in and very little time. I greatly appreciate it. He was there in a lot less time than I expected which I appreciate because it was late at night to be locked out.”
“When I called them in a panic after I locked myself out of my car, they were very calming and nice to talk to. They told me that they would be there in 20 minutes, I only waited 10 minutes before I got a call saying they had arrived. The man assisting me was very nice and quick. He had gotten my car unlocked in less than 5 minutes. I recommend calling them every time!!!”
“Called them and had excellent customer service over the phone. Very quick and reliable and the driver that showed up was professional and quick. Took less than a minute to open my door. Affordable as well compared to other companies.”
“My 3 year old son lost my keys, so needless to say I was upset but Kat was AMAZING. She was very professional and compassionate. She took time to talk with me about what I needed and promptly put me in touch with the tech.”
“I was locked out of my vehicle at the Louisville Muhammad Ali International Airport. Pop-A-Lock said they would be there within a 15 – 30 minute range and they arrived in 13 minutes. Awesome job Pop-A-Lock team. No issues at all. Thank you all.”
“I didn’t have to wait very long after I called. This isn’t the first time I’ve used your company. I like the orange vehicles that way it’s obvious who you are. He was very nice yet very professional. He opened the door right away with little effort. He knew exactly what he was doing. I asked him to do something else and he readily agreed. He fixed a lock on another door and made two keys. To me it was expensive but I knew it would be. Considering how it all worked out so well it was definitely worth it!”
“They showed up fast and got my keys out in no time and he was pretty funny as well. Thanks Pop-a-Lock, you guys are awesome.”
“Thank you, Aaron! Pop a Lock doesn’t even service my area, but they came out anyway and showed up right on time. Jessica was so helpful on the phone and I couldn’t be more pleased. I will definitely use them in the future.”
“They were there in 15 minutes, and had my truck open in 90 seconds. He was polite and friendly and didn’t judge me for being an idiot that locked himself out.”
“My Jeep is a very tough car to open without the keys. The technician was professional – trying everything not to damage the paint on my car, and explaining why he was doing that way.”
“Daughter locked us out of the house, agent arrived and I asked about the kid locked in service that was advertised for kids. Agent applied discount for a house call. Would recommend to others.”
“Was very impressed with his work and for him coming out in the cold snowy weather doing the work and me not having to stand in the weather while he did the work. I appreciate him coming that day.”
“Pop-A-Lock showed up promptly and fixed my ignition for a reasonable price. Chris was kind, quick and knowledgeable. Would recommend over the competition!”
“I had a 2 hour wait and no-show by a different provider that my roadside assistance uses. I called Pop-a-Lock and they were there in less than 40 minutes and got us taken care of! Highly recommend and will pay out of pocket for them rather than using my roadside assistance!”
“Tim was excellent, he was very courteous and at my location in a timely manner. I highly recommend Tim and Pop A Lock in Lexington, KY.”
“Needed a new key. Shane was great. He was friendly, professional, and took care of things quickly.”
“Locked myself out of my car this morning in Clarksville, IN. Pop-A-Lock was there within 15 minutes or so. Aaron was very polite and he had my car unlocked within a few minutes, in the rain too! Thank you!”
“They showed up quickly and had me in my house in less than 5 minutes. I’m completely satisfied, I hope I never have to use them again, but if I do, I won’t hesitate to call.”
“I would give my experience a 10 star if I could! I had a bad ignition and bad key – Chris as my technician and he gave the best service – fast – and price. I will never go to another company after the service I was given today and I am a customer for life.”
“After two weeks without access to my truck and a week of being lied to buy another locksmith, Shane and his sidekick had us mobile in under an hour. Thank you! I know who to call first if I ever need locksmith again.”
“Chris came to my work in Frankfort because my key wouldn’t work in the door of my car. I also needed a new key fob. Great customer service! He answered all of my questions and was done quickly. And it was all done for a reasonable cost. Thanks again Chris!”
“Shawn was a complete gentleman and I loved his partner Mollie Mae. It took a very short time to open my car. It was comforting to have someone so professional.”
“These guys are lifesavers! They were able to make a key for my car that worked perfectly, and for much less than the dealership.”
“Pop-A-Lock did an exceptional job for us on 9/26/19. They were friendly, professional, arrived quickly, & worked very efficiently. I am extremely pleased with our decision to call them first, & I highly recommend their services to anyone in need!”
“Chris has had to help me in the past. He is a terrific representative for Pop A Lock. I had misplaced my set of keys in my house, and finally called Pop A Lock. The service Chris provided was friendly, courteous, and efficient work. I will never call any other company again. Thank you, Chris.”
“Pop-A-Lock was very responsive, showed up within 30 minutes, and was able to unlock our door quickly! Would definitely recommend!”
“I called to have an extra door key made and was serviced within an hour! Great service!”
“Seth was quick and very personable! Made a bad experience awesome and worth the money!”
“I appreciate the service Joe and Pop A Lock did for us. He was fast, quick, speedy, and all the above. Thanks man!”
“Realizing Pop-A-Lock unlocks home doors, I called them. They arrived in about 30 minutes and a friendly and knowledgeable locksmith unlocked my home door and crisis averted. I was extremely pleased with the service and the professionalism of the locksmith, Clint. Thank you Pop-A-Lock and Clint.”
“Chris has been out to help me get into my house when I locked myself out. He was fast, professional, and courteous. I will definitely use him again should this happen again!”
“These guys were great! Kept in constant contact so I wasn’t waiting around pointlessly and could get other things done. Talked me through what they were doing and actually pointed out some additional things I should fix. Highly recommend!”
“Easy to deal with, they came out early, had to work extra hard to get a broken key out of the ignition, but finally got it and made a new key. Did it for the price that was quoted, no extra charges or any hidden fees.”
“I was in desperate need when my ignition switch wouldn’t turn and Chris came to the rescue! He was direct with me on the phone and came right away. Very professional, extremely knowledgeable, and most of all respectful. Saved me a lot of money. Need to advertise this service more to the public!”
“Awesome service! Very fast, especially for a Sunday evening. My son locked himself in and they saved him and the day. Thank you.”
“Today I discovered that when you have a potential life or death situation involving your beloved canine, there are no real emergency services. To the dog lovers at Pop A Lock who took my emergency situation seriously, I cannot thank you enough.”
“The gentleman from Pop A Lock arrived in less than 1 hour and unlocked our door in no more than 10 minutes. Awesome service and at a reasonable price!”
“Pop-A-Lock did exactly what I needed them to do in a timely fashion and for a reasonable price. I was making a quick stop in Lexington when I locked my keys in my car. The “poppers” came quickly in a brightly colored car with a logo on the side making them instantly recognizable.”
“The gentleman that arrived was very fast and courteous, definitely will use again if needed.”
“I locked my key in the car and had less than 40 minutes to be at an interview! I called Pop-A-Lock, the technician came early, unlocked my car in 5 minutes, and I was able to pay onsite. I recommend this company to everyone and they will be the only ones I call if I have this issue again. Thank you!”
“Needed key made for my car doors and ignition. People very polite. Not a problem speaking with anyone or the price. Paid the same as what I was quoted and nothing more. Will definitely be sending my friends here if they need any work like this done. Did a great job with no problems.”
“These Pop-A-Lock guys arrived 30 minutes ahead of their estimated time of arrival. When the driver arrived, he was polite and acted very quickly – getting my door open in less than a minute.”
